Privacy policy

Last updated: May 2026

This Privacy Policy explains how Winslow Lane, a JDR Ecom Fashion Group LLC brand, collects, uses, and shares personal information when you visit our website, place an order, or otherwise interact with us. By using the store you confirm you have read and understood this policy.

The Short Version

We collect only what we need to run the store and fulfil your orders. We do not sell your personal information for cash. We use cookies for cart, analytics, and advertising. You can opt out of advertising-related sharing at any time. Reach us at support@winslowlane.com to access, correct, or delete the data we hold on you.

Information We Collect

Depending on how you interact with the store, we may collect:

  • Order details — your name, billing and shipping address, email, phone number, items ordered, and order history.
  • Payment confirmation — transaction status and the last four digits of the card or wallet used. Full payment numbers are processed by Shopify Payments and our other processors; we never see them.
  • Support correspondence — the contents of any email, chat, or form submission you send us, plus any attachments.
  • Device and browsing signals — IP address, browser type, device type, operating system, referrer, pages and products viewed, and how long you spent on them. Collected through cookies, pixels, and similar technologies.
  • Marketing data — whether you opted into our email or SMS list, and your engagement with the messages we send.

How We Use It

  • To fulfil and ship orders, handle returns and exchanges, and provide support.
  • To send transactional messages (order and shipping notifications) and, with your consent, marketing messages.
  • To prevent fraud and protect the site against abuse.
  • To measure how the store is performing and improve the product, the site, and the support experience.
  • To comply with our legal obligations and enforce our Terms of Service.

Cookies and Similar Technologies

We use first- and third-party cookies for essential cart and checkout functionality, for analytics (so we can see what is working), and for advertising (so we can reach people interested in personal cooling devices). You can adjust cookies through your browser, our cookie banner, or by visiting Your Privacy Choices.

Who We Share Information With

We share only what is needed to run the business, and only with parties that are contractually bound to use it on our behalf:

  • Shopify — hosts the store and processes payments.
  • Payment processors — Shopify Payments, PayPal, Shop Pay Installments, Klarna and similar, where offered.
  • Shipping and fulfilment partners — carriers and warehouses that pick, pack, and deliver orders.
  • Email and SMS providers — deliver the transactional and marketing messages you have opted into.
  • Analytics and advertising platforms — Google, Meta, TikTok and similar, used to measure performance and deliver ads. Some of this activity is considered a "sale" or "sharing" of personal information under certain US state privacy laws. You can opt out at Your Privacy Choices.
  • Professional advisors — lawyers and accountants when required.
  • Authorities — if compelled by a valid subpoena, court order, or other legal request.

We do not sell your personal information for cash.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Correct information that is inaccurate.
  • Delete information we no longer need to retain.
  • Receive a portable copy of your information in a machine-readable format.
  • Opt out of marketing or of the sale/sharing of personal information for targeted advertising.
  • Withdraw consent at any time where processing is based on consent.

Email support@winslowlane.com from the address linked to your order to exercise any of these. We will verify your identity before responding and reply within the timeframe required by applicable law.

Marketing Messages

Every marketing email includes an unsubscribe link in the footer. To stop SMS marketing, reply STOP to any of our texts. Transactional messages (order confirmations, shipping updates) are not marketing and continue regardless of your marketing preferences because they are needed to deliver your order.

Children

The store is intended for adults. We do not knowingly collect personal information from anyone under 13 (or under 16 where that is the local minimum). If you believe a minor has provided us with personal information, contact us and we will delete it.

Security

Winslow Lane runs on Shopify's PCI-DSS-compliant checkout. All data in transit is encrypted with TLS, and internal access to customer data is restricted to a small team on a need-to-know basis. No system is perfect, but we take reasonable measures to protect what we hold.

International Data Transfers

Winslow Lane is based in the United States. If you are visiting from outside the US, your information will be transferred to and processed in the US and any other country where our service providers operate. Where required, we rely on the standard legal mechanisms for cross-border transfers.

California Privacy Rights

If you are a California resident, you have additional rights under the CCPA and CPRA — including the right to know, delete, correct, and opt out of the sale or sharing of personal information for cross-context behavioural advertising. Submit a request via support@winslowlane.com or Your Privacy Choices. We do not discriminate against anyone for exercising these rights.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Material changes will be reflected in the "Last updated" date at the top of this page. Continued use of the store after changes are posted constitutes acceptance of the updated policy.

Contact & Business Information

Store Name: Winslow Lane
Company Name: JDR Ecom Fashion Group LLC
Company Address: 1501 S Greeley Hwy Suite C, Cheyenne, Wyoming, 82007, United States
Email: support@winslowlane.com
Phone: +1 (929) 702-2553
Contact: Contact Us

Customer Service Hours: Monday to Sunday | 12:00 PM – 8:00 PM EST
We aim to respond to all enquiries within 12 hours.