Terms of service

Welcome to Winslow Lane. These Terms of Service ("Terms") govern your use of winslowlane.com (the "Site") and any purchases made through it. By visiting the Site or placing an order, you agree to these Terms.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to place an order. By using the Site you confirm that the information you provide is accurate and complete and that you have the legal right to use the payment method submitted.

2. Product Information

We do our best to accurately describe our products, including dimensions, materials, battery specs, and weight. Photographs are representative; small variations in color or finish can occur between batches and screens. Specifications may be updated as we improve the product.

3. Pricing & Payment

All prices are in U.S. dollars unless otherwise marked. We may change pricing, run promotions, or correct pricing errors at any time. If a clear pricing error is caught after an order is placed, we will contact you before charging and give you the option to confirm at the corrected price or cancel.

Payment is captured at checkout through our payment processors. We accept the major credit cards and wallets shown at checkout.

4. Order Acceptance

An order is an offer to buy — it isn't accepted until we send a shipping confirmation. We reserve the right to refuse or cancel any order, including for suspected fraud, address verification failures, stock issues, or pricing errors. If we cancel a paid order, you will receive a full refund.

5. Shipping & Delivery

Shipping timelines, costs, and supported regions are described in our Shipping Policy. Risk of loss passes to the customer once a package is marked delivered by the carrier.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms.

7. Intellectual Property

All content on the Site — including text, photographs, logos, the Winslow Lane name, product designs, and the overall look and feel — is owned by JDR Ecom Fashion Group LLC or our licensors and is protected by U.S. and international copyright and trademark laws. You may not copy, reproduce, scrape, or use our content for commercial purposes without our prior written permission.

8. User Conduct

You agree not to:

  • use the Site for any unlawful purpose;
  • attempt to interfere with the Site's security or availability;
  • use automated tools (scrapers, bots, etc.) to harvest content or place orders;
  • submit fraudulent orders or chargebacks; or
  • impersonate any other person or Winslow Lane employee.

We may suspend or block any user who violates these rules.

9. User Reviews & Submissions

If you submit a product review, photo, video, testimonial, or other content to us or to the Site, you grant JDR Ecom Fashion Group LLC a non-exclusive, worldwide, royalty-free, perpetual licence to use, edit, display, and reproduce that content for marketing and product purposes, with attribution where reasonable. You confirm that you own the content and that it does not infringe anyone else's rights.

10. Disclaimer

The Site and our products are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, JDR Ecom Fashion Group LLC disclaims all express and implied warranties not specifically granted in writing, including implied warranties of merchantability and fitness for a particular purpose. Some jurisdictions do not allow these limitations, so portions may not apply to you.

11. Limitation of Liability

To the maximum extent permitted by law, JDR Ecom Fashion Group LLC and its officers, directors, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our products. Our total liability for any claim is limited to the amount you paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold JDR Ecom Fashion Group LLC harmless from any claim, loss, or expense (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Site or our products.

13. Governing Law

These Terms are governed by the laws of the State of California, United States.

14. Changes to These Terms

We may update these Terms occasionally. When we do, we will update the effective date above. Continued use of the Site after changes means you accept the updated Terms.

Contact & Business Information

Store Name: Winslow Lane
Company Name: JDR Ecom Fashion Group LLC
Company Address: 1501 S Greeley Hwy Suite C, Cheyenne, Wyoming, 82007, United States
Email: support@winslowlane.com
Phone: +1 (929) 702-2553
Contact: Contact Us

Customer Service Hours: Monday to Sunday | 12:00 PM – 8:00 PM EST
We aim to respond to all enquiries within 12 hours.